Refund policy
30 days to test it. For real.
At ZenMotion, we don’t ask you to judge your mat by looking at it.
We ask you to use it.
You have 30 days after delivery to practice with your mat and see if it truly fits you.
👉 If you’re not convinced:
contact us
send your mat back
we’ll issue a full refund
No justification needed.
Return conditions
To be eligible:
the mat must be in good condition
no major damage
proof of purchase required
How to return your mat
Contact us at: contact@zenmotion.yoga
We’ll provide instructions + return address
Once received → refund issued
⚠️ Any return not declared in advance will not be accepted.
Refund timeframe
Once the return is received and approved:
automatic refund to your original payment method
within 10 business days
(Depending on your bank, it may take a few extra days.)
Damaged product or wrong order
If your mat arrives:
damaged
defective
or incorrect
👉 contact us immediately with a photo
→ we’ll fix it fast
Exchanges
Simplest way:
👉 return your product
👉 place a new order
Non-returnable items
custom products
gift cards