Privacy policy
Last updated: April 9, 2026
ZenMotion operates this store and website, including all information, content, features, tools, products and related services to provide you, as a customer, with a personalized shopping experience (hereinafter the “Services”). ZenMotion is a store powered by Shopify, which enables us to provide you with the Services. This Privacy Policy describes how we collect, use and disclose your personal information when you access the Services, use them, make a purchase or any other transaction, or when you communicate with us by any other means. In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail with respect to the collection, processing and disclosure of your personal information.
Please read this Privacy Policy carefully. By accessing and using our Services, you acknowledge that you have read this Privacy Policy and understand how your information is collected, used and disclosed as described in this Privacy Policy.
The personal information we collect or process
When we use the term “personal information”, we refer to information that identifies you or can reasonably be linked to you or another person. Personal information does not include information collected anonymously or made non-identifiable, so that it cannot identify you or be reasonably linked to you.
We may collect or process the following categories of personal information, including inferences drawn from such information, depending on how you interact with the Services, your location, and as permitted or required by applicable law:
Contact information including your name, address, billing address, shipping address, phone number and email address.
Financial information including credit card numbers, debit card numbers and bank account details, payment card information, bank account information, transaction details, payment method, payment confirmation and other payment details.
Account information including your username, password, security questions, preferences and settings.
Transaction information including the items you view, place in your cart, add to your wishlist, purchase, return, exchange or cancel, as well as your past transactions.
Your communications with us including the information you include in your communications with us, for example when you send a request to customer service.
Device information including information about your device, your browser or your network connection, your IP address and other unique identifiers.
Usage information including information regarding your interaction with the Services, including how and when you access or interact with them.
Sources of personal information
We may collect personal information from the following sources:
Directly from you including when you create an account, access or use the Services, communicate with us, or otherwise provide us with your personal information;
Automatically through the Services including from your device when you use our products or services or access our websites, and through the use of cookies and similar technologies;
From our service providers including when we engage them to implement certain technologies and when they collect or process your personal information on our behalf;
From our partners or other third parties.
How we use your personal information
Depending on how you interact with us or which Services you use, we may use your personal information for the following purposes:
Providing, tailoring and improving the Services. We use your personal information to provide you with the Services, including to perform our contract with you, process your payments, fulfill your orders, remember your preferences and interests, send you account-related notifications, process purchases, returns, exchanges or other transactions, create, maintain and otherwise manage your account, arrange shipping, facilitate returns and exchanges, enable you to post reviews, and create a personalized shopping experience, for example by recommending products related to your purchases. This may include using your personal information to better tailor and improve the Services.
Marketing and advertising. We use your personal information for marketing and promotional purposes, such as sending you marketing, advertising and promotional communications by email, SMS or postal mail, and showing you online advertisements for products or services on the Services or on other websites, including based on items you have previously purchased or added to your cart, as well as your other activities on the Services.
Security and fraud prevention. We use your personal information to authenticate your account, provide a secure payment and shopping experience, detect, investigate or take action regarding fraudulent, illegal, harmful or malicious activity, protect public safety and secure our Services. If you choose to use the Services and create an account, you are responsible for keeping your account credentials confidential. We strongly recommend that you do not share your username, password or any other access details with anyone.
Communicating with you. We use your personal information to provide customer support, respond to your requests, provide effective services and maintain our business relationship with you.
Legal reasons. We use your personal information to comply with applicable laws or respond to valid legal processes, including requests from law enforcement or government authorities, to investigate or participate in civil discovery procedures, potential or ongoing litigation, or other legal proceedings, as well as to enforce our terms or policies or investigate potential violations thereof.
How we disclose personal information
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes in accordance with this Privacy Policy. These circumstances may include:
With Shopify, service providers and other third parties who perform services on our behalf (for example IT management, payment processing, data analytics, customer support, cloud storage, processing and shipping).
With business and marketing partners to provide you with marketing services and show you advertisements. For example, we use Shopify to support personalized advertising via third-party services based on your online activity across different merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy notices. Depending on your location, you may have the right to ask us not to share your information for targeted advertising purposes based on your online activity across different merchants and websites. You can exercise your rights to opt out of these uses here.
When you instruct us, request or otherwise consent to the disclosure of certain information to third parties, for example to ship products to you or through your use of social media widgets or login integrations.
With our affiliates or otherwise within our corporate group.
In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligation (including in response to subpoenas, search warrants or similar requests), to enforce any applicable terms of service or policies, and to protect or defend the Services, our rights and the rights of our users or third parties.
Relationship with Shopify
The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services. Information that you submit to the Services will be transmitted to and shared with Shopify, as well as with third parties that may be located in countries other than the one in which you reside, in order to provide and improve the Services. In addition, to help protect, grow and improve our business, we use certain enhanced Shopify features that incorporate data and information derived from your interactions with our store, as well as with other merchants and with Shopify. To provide these enhanced features, Shopify may use personal information collected from your interactions with our store, with other merchants and with Shopify. In these circumstances, Shopify is responsible for processing your personal information, including for responding to your requests to exercise your rights regarding the use of your personal information for these purposes. To learn more about how Shopify uses your personal information and about your rights, you can consult Shopify’s Consumer Privacy Policy. Depending on your location, you may exercise certain rights regarding your personal information here (Shopify privacy portal link).
Third-party websites and links
The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites that are not affiliated with us or that we do not control, we recommend that you review their privacy and security policies as well as their terms and conditions of use. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness or reliability of the information contained on those sites. Information that you provide in public or semi-public areas, including information that you share on third-party social media platforms, may also be visible to other users of the Services and/or users of those third-party platforms without restriction as to its use by us or by a third party. Our inclusion of such links does not, in itself, imply any endorsement of the content of such platforms or of their owners or operators, unless otherwise indicated on the Services.
Children’s data
The Services are not intended for use by children, and we do not knowingly collect any personal information from children who have not reached the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with personal information, you may contact us using the contact details below to request its deletion. As of the effective date of this Privacy Policy, we are not aware that we “share” or “sell” (as those terms are defined under applicable law) personal information of individuals under 16 years of age.
Security and retention of your information
Please note that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” In addition, any information you send to us may not be secure during transmission. We recommend that you do not use insecure channels to communicate sensitive or confidential information to us.
The retention period of your personal information depends on various factors, such as whether we need the information to maintain your account, provide the Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.
Your rights and choices
Depending on your location, you may have some or all of the rights listed below regarding your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in some cases, we may decline your request as permitted by law.
Right of access/right to information. You may have the right to request access to the personal information we hold about you.
Right to erasure. You may have the right to request that we delete the personal information we hold about you.
Right to rectification. You may have the right to request correction of inaccurate personal information we hold about you.
Right to portability. You may have the right to receive a copy of the personal information we hold about you and request its transfer to a third party, in certain circumstances and subject to certain exceptions.
Managing communication preferences. We may send you promotional emails. You may opt out at any time by using the unsubscribe option included in our emails. If you opt out, we may still send you non-promotional emails, such as those about your account or orders.
If you are located in the United Kingdom or the European Economic Area, and subject to exceptions and limitations provided by local law, you may also have the following rights:
Objection to processing and restriction of processing: You may have the right to ask us to stop or restrict the processing of your personal information for certain purposes.
Withdrawal of consent: Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing based on consent before its withdrawal.
You can exercise these rights through the designated sections within the Services or by contacting us using the contact details provided below. To learn more about how Shopify uses your personal information and about your rights, including rights related to data processed by Shopify, you can visit: https://privacy.shopify.com/fr
We will not discriminate against you for exercising any of these rights. We may need to verify your identity before processing your request, as permitted or required by applicable law. In accordance with applicable law, you may designate an authorized agent to make a request on your behalf. Before accepting such a request, we will require the agent to provide proof that you have authorized them to act on your behalf, and we may require you to verify your identity directly with us. We will respond to your request within the timeframes required by applicable law.
Complaints
If you wish to submit a complaint regarding our processing of your personal information, please contact us using the contact details below. Depending on your location, you may have the right to appeal our decision by contacting us or by submitting a complaint to your local data protection authority. For the EEA, you can find a list of supervisory authorities here.
International transfers
Please note that we may transfer, store and process your personal information outside the country in which you reside.
If we transfer your personal information outside of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms such as the European Commission’s Standard Contractual Clauses, or equivalent contracts issued by the relevant UK authority, unless the data transfer is to a country recognized as providing an adequate level of protection.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes in our practices or for other operational, legal or regulatory reasons. We will post the revised Privacy Policy on this website, update the “Last updated” date and provide notice as required by applicable law.
Contact
If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of your rights, please call us, email us at contact@zenmotion.yoga, or contact us at 117 Avenue Saint-Lambert, Nice, 06100, FR. For the purposes of applicable data protection laws, we are the data controller of your personal information.